Gartner Ccaas Magic Quadrant 2024. Genesys was recognized by gartner as a. Gartner, a company that delivers actionable, objective insight to executives and their teams, has published the 2023 gartner magic quadrant for contact center as a service.

Oracle continues to be named a leader in the 2024 gartner® magic quadrant for strategic cloud platform services and the 2024 gartner magic quadrant for distributed. The 2023 gartner ® magic quadrant™ for ccaas evaluates nine vendors on their completeness of vision and ability to execute.